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  • The Impact of Employee Mental Health and Well-being in the Workplace

    Employee well-being refers to the overall state of employees’ physical, mental, social and financial health, which can often be influenced by various workplace dynamics (e.g., workload, connections with co-workers and available resources). While employee well-being plays a key role in employee retention, it also has a significant impact on business performance. As a result, it’s vital for organizations to take employee well-being seriously and do what they can to foster a culture that promotes well-being. The following article provides more information on employee well-being and outlines several workplace well-being initiatives for employers to consider. The Important Role of Mental Health in Employee Well-being Over the years, many organizations have attempted to promote employee well-being by offering workplace solutions aimed solely at maintaining physical health. These solutions may include serving nutritious meal options on-site, offering smoking cessation programs or providing discounted memberships to local gyms. While such solutions can certainly help employees make healthier lifestyle choices and reduce their risk of chronic illnesses, promoting employee well-being requires organizations to develop initiatives that address all aspects of workers’ overall health and happiness. Specifically, employees’ mental health must be considered. Mental health consists of individuals’ emotional, psychological and social well-being. It affects how individuals communicate, form relationships, contribute to their communities and cope with adversity. In times of distress, individuals may suffer from poor mental health. Emotions associated with poor mental health include grief, stress, sadness or anxiousness. It’s important to note that mental health differs from mental illness. In particular, emotions stemming from poor mental health are not diagnosable conditions but rather temporary feelings. On the other hand, mental illnesses pertain to a wide range of clinical mental health disorders (e.g., anxiety and depression). These disorders are chronic and affect how individuals think, behave and function in their daily lives. Yet, individuals who experience prolonged periods of poor mental health may eventually develop mental illnesses. In any case, mental health is a key factor in determining employees’ well-being—one that organizations can’t afford to ignore. In fact, recent research from the Centers for Disease Control and Prevention (CDC) found that nearly three-quarters (71%) of U.S. adults experience at least one adverse symptom of stress (e.g., feeling overwhelmed or anxious) each year. Furthermore, mental health can make a difference in employees’ physical health. According to the CDC, poor mental health can increase individuals’ likelihood of developing a range of chronic conditions, such as diabetes and heart disease. Considering these findings, it’s clear that employers must account for employees’ mental health when addressing their overall well-being. How Employee Well-being Impacts the Workplace Employees’ mental health and well-being can impact employers in various ways. Here are some key business objectives that may be influenced by overall workplace well-being: Business performance — Employee well-being can make all the difference in business performance. According to the National Center for Biotechnology Information (NCBI), mental health concerns in the workplace can contribute to increased absenteeism rates, lost productivity, decreased customer satisfaction and reduced profits. In addition, the NCBI reported that work-related stress is a leading cause of poor job performance among employees, negatively affecting employers as a whole. Stakeholder perception — Apart from business performance, employee well-being can also impact stakeholder perception. According to a recent report from the Harvard Business Review, the vast majority (91%) of working adults believe that a company’s culture should support mental health. As such, employers who disregard their employees’ mental health and well-being are more likely to be perceived poorly by stakeholders, resulting in reduced workplace morale, reputational damages and lost business. Such negative stakeholder perception could have lasting impacts on an employer’s brand, limiting its ability to attract top talent and remain profitable for the foreseeable future. Workplace safety — If organizations encounter employee mental health and well-being concerns on-site, workplace accidents and related injuries are likely to follow suit. According to the National Safety Council, instances of both moderate and severe mental health distress have been linked to a greater risk of workplace accidents. This is likely because employees facing mental health concerns are often less focused, engaged and aware of potential safety hazards, resulting in poor decision making and unnecessary risk-taking. Taking a closer look at specific mental health concerns, between 60% and 80% of workplace accidents stem from workers experiencing stress-related distractions or fatigue on the job, according to research from Eastern Kentucky University. These accidents not only lead to injured employees but also contribute to higher workers’ compensation costs for employers. Evidently, ignoring employees’ mental health and well-being can result in significant consequences for organizations. That’s why it’s crucial for employers to adopt effective workplace well-being initiatives. Steps Employers Can Take In order to promote employees’ mental health and well-being, organizations should consider implementing the following measures: Foster a supportive workplace culture. First and foremost, it’s critical for employers to promote a company culture that prioritizes employees’ mental health and well-being. In doing so, employers will be able to show their employees that they value them beyond their work contributions and are invested in their overall health and happiness. Having a supportive workplace culture in place will also help employers lead by example within their workforce, highlighting the importance of maintaining work-life balance and establishing a more open dialogue surrounding mental health topics. Establish a long-term strategy. In addition to fostering a supportive workplace culture, employers need to have long-term strategies for promoting employees’ mental health and well-being. Such strategies should be well-documented and clearly outline the steps organizations are taking to keep their workers healthy and happy. They should also list the specific objectives employers are trying to accomplish through their well-being initiatives. By having long-term strategies in place, organizations will be able to better identify the effectiveness of their well-being initiatives, calculate the return on investment for these initiatives and determine when initiatives need to be updated or changed. Key well-being initiatives for employers to consider within their long-term strategies include: Conducting routine well-being awareness training and mental health screenings with all employees. Providing employees with a variety of well-being resources and helplines. Having managers conduct monthly check-ins with employees to discuss any issues that may be negatively impacting their mental health (e.g., excessive workloads or conflicts with co-workers) and find proper solutions. Educating managers on how to recognize symptoms of mental health distress and mental illness among employees as well as how to effectively respond to a mental health crisis. Creating an employee assistance program to allow employees to seek additional help for mental health concerns as needed. Offering greater work flexibility (e.g., remote work and flexible hours) or extra paid time off to help employees maintain work-life balance. Hosting on-site events, classes or similar offerings to allow employees to take a break from work and unwind (e.g., company picnics, mindfulness classes and exercise groups). Reviewing all workplace policies to ensure they align with employee well-being initiatives and promote a supportive culture. Overall, it’s evident that employee well-being is a matter that organizations of all sizes and sectors should take seriously. By understanding how employee well-being impacts key business objectives and making a conscious effort to keep workers happy and healthy, employers can reduce their workplace well-being exposures and maintain successful operations. For more employee well-being resources, contact us today.

  • Health Risk Assessments

    Before implementing employee wellness programs or strategies, it may be beneficial for an employer to assess what common health concerns employees may have. Health risk assessments (HRAs) can be used to learn about general employee health. With an HRA, each employee receives a personal, confidential report, and employers can receive an aggregated summary of group statistics. You can then use this information to help you develop wellness program goals for your company. What Are HRAs? HRAs are questionnaires used to detect the presence of a disease or to estimate the risk that an individual will develop a disease based on certain characteristics. HRAs typically include three components: a questionnaire, a risk calculation, and an educational report. Health risk assessments are a good option for several reasons: They are easy to complete and are generally popular with employees. They may increase motivation and participation in other workplace wellness initiatives because they uncover individual health risks. They provide group data that employers can use to identify major health problems and risk factors that can then be addressed through wellness initiatives. HRAs can also be combined with on-site biometric screenings, which include tests that measure things like blood pressure and glucose levels. Explore the HRA and biometric screening resources provided by our in-house wellness team, HealthCheck360! Implementing an HRA Initiative Some health plan providers and health care systems offer HRA programs for the workplace. Contact Cottingham & Butler to find out what options are available. When selecting an HRA vendor, look for an experienced company that is affiliated with reputable organizations. The vendor should be able to assure you that it is compliant with applicable laws and has proper security measures in place to protect your employees’ data. Legal Considerations Several federal laws regulate the use of HRAs, including the Americans with Disabilities Act (ADA), the Health Insurance Portability and Accountability Act (HIPAA) and the Genetic Information Nondiscrimination Act (GINA). These laws involve privacy and discrimination issues and the use of incentives or penalties. For instance, it is important that HRAs remain voluntary and that employees are not required to complete an HRA as a condition of enrolling in their employer’s group health care plan. Employers should be familiar with applicable regulations to ensure their programs comply with federal and local laws. Employers should not hesitate to consult legal counsel to avoid exposing themselves to unnecessary legal risks when devising and implementing HRAs in the workplace. HRAs and Other Wellness Initiatives If legally compliant, HRAs can be a beneficial, relatively low-cost wellness initiative that can be used in several ways: As a standalone program to make employees more aware of their health statuses. Paired with educational materials to help employees mitigate health risks. Before implementing another program to help your company assess what problems a wellness program should target. To motivate employees to participate in a wellness program. Whether used alone to raise individuals’ awareness of health risks and problems or combined with another wellness program, HRAs are a versatile and useful way to ensure that an employer’s wellness efforts start and stay on the right track.

  • Weathering the Storm: Captive Insurance as a Risk Management Solution for Manufacturers in a Turbulent Economy

    The manufacturing industry is the backbone of many economies. But in today's volatile economic climate, manufacturers face a perfect storm of rising costs, supply chain disruptions, and an increasingly complex risk landscape. Traditional insurance solutions, often burdened by rising premiums and limited coverage, might feel more like an anchor than a life raft. This is where captive insurance emerges as a powerful tool for manufacturers seeking to take control of their risk management destiny. The Squeeze is On: Insurance Costs and the Manufacturing Industry The numbers paint a concerning picture. A recent study by the National Association of Manufacturers (NAM) found that manufacturers' insurance costs have skyrocketed by an alarming 12% in the past year. Our latest P&C Market Report, highlights that we’ve experienced 25 consecutive quarters of marketplace rate increases from 2018 to present and are expected to stay at elevated levels for the foreseeable future. This significant increase, coupled with other economic pressures like rising material costs and inflation, is squeezing profit margins for manufacturers of all sizes, and forcing them to re-evaluate their risk management strategies. Understanding Captive Insurance: A Proactive Approach Many best-in-class manufacturing companies are increasingly considering alternative solutions such as captive insurance to gain greater control over their insurance programs. Captive insurance allows companies to create their own subsidiary insurance company. Instead of being at the mercy of traditional insurers with potentially inflexible policies and rising premiums, manufacturers can design a captive program specifically tailored to their unique risk profile. Here's how captive insurance empowers manufacturers in the current economic landscape: Cost Control: Captive insurance allows manufacturers to break free from the cycle of rising premiums dictated by a volatile insurance market. By retaining surplus funds within the captive, manufacturers gain greater control over their insurance costs and potentially achieve significant savings. This financial relief can be a game-changer in a tight economic environment. Tailored Coverage: Unlike traditional "one-size-fits-all" policies, captives can be designed to address the specific risks inherent to a manufacturer's operations. This ensures they are adequately covered for the risks that matter most, avoiding unnecessary premiums for irrelevant coverages. Enhanced Control: Captives empower manufacturers to manage claims processes and risk mitigation strategies directly. This proactive approach allows for faster response times, potentially leading to lower claim payouts and improved risk prevention strategies. Key Considerations for Manufacturers Before venturing into captive insurance, it's important to carefully consider these crucial factors: Risk Assessment: Conduct a thorough risk assessment to identify and quantify potential exposures. This forms the foundation for designing a captive program that effectively mitigates risks and optimizes costs in the current economic climate. Regulatory Expertise: Captive insurance is subject to specific regulations depending on the domicile. Partnering with an experienced captive provider ensures compliance with evolving regulations, allowing you to focus on core business activities. Financial Stability: Maintaining a healthy financial standing is vital for the captive's long-term success. Partnering with an advisor with expertise in financial analysis and risk assessment helps establish optimal capital structures for your captive in this economic environment. Claims Management Alignment: Within the captive, you have a dedicated claims team directly invested in your company's success. They become an extension of your risk management team, working diligently to ensure fair and efficient claims resolution, minimizing losses as if it were their own money on the line. Investing in Your Future: Partnering for Success Today's economic and risk landscape demands a proactive approach. At Cottingham & Butler, we empower manufacturers with the education and resources needed to navigate these complexities. As a leading provider of captive insurance and risk management solutions, we offer a proven path to success. Our Expertise, Your Advantage Cottingham & Butler isn't just another insurance broker. We have a distinguished captive track record dating back to 1993, managing 12 successful captive programs with over 360 members. Our industry-leading 99% renewal retention rate speaks volumes about the value we deliver. Selective Membership, Exceptional Results We understand that a captive's success hinges on a strong foundation. That's why we meticulously select members with a like-minded focus of safety and results, a positive loss history, and financial stability. This selective approach, combined with our in-depth captive knowledge, has resulted in loss ratios significantly lower than the industry average. In short, by partnering with Cottingham & Butler, you gain access to: Decades of Captive Management Experience: Leverage our proven track record to design and implement a captive program that optimizes your risk management strategy. A Selective and Collaborative Community: Benefit from a network of like-minded manufacturers who share best practices, fostering long-term success. Industry-Leading Loss Ratio Performance: Our deep understanding of captive structures and selective membership approach lead to demonstrably lower risk profiles for your captive. Don't weather the storm alone. Partner with Cottingham & Butler and emerge stronger in any economic climate. Contact us today to explore how a captive insurance solution can empower your manufacturing business.

  • Workers’ Compensation Return-to-Work Program Best Practices

    An essential component of workers' compensation is an effective return-to-work (RTW) program. Eliminating injuries and illnesses is paramount for reducing workers’ compensation costs, but after an incident has occurred, an RTW program can significantly reduce workers’ compensation expenses for employers and improve the lives of employees. Read on for more information on RTW programs and best practices for establishing and maintaining them. RTW Programs An RTW program is characterized by specific, documented organizational policies and procedures that provide guidance to supervisors and employees in managing the RTW process following a work-related absence due to injury, illness or chronic disease. Its main goal is to expedite the individual’s recovery and reintegrate them into productivity, achieved through various means such as referral, counseling, coordination of medical care, or adjustments to the workplace or job responsibilities. RTW programs may also include vocational rehabilitation services alongside transitional work options to facilitate a smooth return to full productivity. RTW Program Best Practicers An RTW program can assist employees in returning to work faster after a work-related illness or injury, increasing their odds of a full recovery. It also allows employers to save on workers’ compensation costs. Below are best practices for employers to consider to help ensure their RTW program is effective: Address the basics by reviewing state-specific laws, outlining the roles and responsibilities of those involved in the RTW program, and setting clear expectations. Put the program in writing and inform employees about RTW policies and procedures as well as processes for filing a workers’ compensation claim. Establish an RTW contact person whom an injured employee can reach out to with any questions. Create a safety committee including both management and employees. The committee can identify hazards causing injuries and illnesses and find solutions. Employee members can provide insight into the physical demands of their roles. Develop functional job descriptions that explain the physical demands and movements necessary for specific job tasks to help employers safely place employees who are returning to work after a work-related illness or injury. Evaluate a returning employee’s condition and modify job tasks while they are healing. If they are unable to return to work in their previous capacity, match the employee’s skills to where they can work within the company. Develop individual plans that outline necessary actions for a worker to resume their pre-illness or pre-injury role. In larger organizations, plans should be made collaboratively by the RTW program coordinator, the injured worker, the worker’s supervisor, the health care provider, the union representative and legal counsel, if applicable. Maintain a job duty bank that lists jobs coordinated with doctor restrictions that employees can be placed into when they have restrictions from a work-related illness or injury. Communicate early and often with impacted workers. Integrate and coordinate with all stakeholders to share information while maintaining a focus on employees’ well-being of employees. Monitor, evaluate and adjust the program by looking at the measurements they should have in place, setting up ways to gather the important data needed to review the RTW program, and continuing to adjust where necessary. RTW programs that follow best practices provide benefits to employers and employees as they work toward full-time, full-duty work.

  • NCCI Experience Modification Factor 2024 Changes FAQs

    The National Council on Compensation Insurance (NCCI) is making alterations to its experience modification factor for 2024. These changes are slated to go into effect on each state’s regular filing date on or after Nov. 1, 2023. This Work Comp Insights will provide an overview of the NCCI’s changes. Overview of Experience Modification Factor The NCCI governs the workers’ compensation system in 36 states. The rollout will begin with the District of Columbia and West Virginia and conclude with Rhode Island on Aug. 1, 2024. The formula itself will remain unaltered; however, there are adjustments in how certain foundational components of the formula are derived to more accurately account for cost variations among states. Two specific changes are being made: A transition from a nationwide primary/excess split point to a state-specific split point and implementation of state-specific split points. A revision of the calculation of the state accident limitations. These changes may appear minimal, as the fundamental experience modification factor formula and methodology remain unchanged; however, these changes have the potential to increase or decrease employer premiums. The changes are being made to better reflect each state’s average claim costs and align with other state-specific variables. In addition, the NCCI states the revisions will improve plan performance by providing: Enhanced precision and predictability in experience rating modifications Experience rating modifications that equitably account for primary and excess losses in states with diverse cost structures Improved performance of the experience rating plan, particularly in states with substantial variations in claim costs compared to the national average Experience rating modifications with reduced sensitivity to exceptionally large outlier claims while maintaining predictive accuracy Consistent calculation of each employer’s anticipated claim count, resulting in a fairer allocation of credibility to each employer’s loss history Reconfigured credibility parameters that enhance fairness among employers Streamlined calculations by eliminating unnecessary complexities State-specific Split Points The split point plays a crucial role in the workers’ compensation experience rating formula. It represents the specific dollar threshold at which each claim is divided into two distinct components: Primary— Comprising the expenses of each claim incurred below the split point Excess— Comprising the expenses of each claim incurred above the split point Primary costs are given full weight in the experience algorithm. Excess costs, on the other hand, receive only partial weight in the experience algorithm. For instance, if the split point stands at $15,000, a claim amounting to $50,000 would contribute $15,000 to the primary category and $35,000 to the excess category. In the computation of the experience rating modification, primary losses carry more weight than excess losses. Consequently, primary losses have a more substantial impact on the experience rating modification. The D-ratio represents the expected percentage of losses that fall below the split point. Currently, the split point is uniform across states where NCCI provides rate-setting services. However, the average D-ratio in a state depends on the split point and the average claim costs within that state. Consequently, a uniform split point results in a widely varying average D-ratio among states. The proposed approach seeks to standardize the average D-ratio across states at around 40% by introducing a state-specific split point. This adjustment allows the split point to mirror the average claim costs specific more accurately to each state. Consequently, experience rating modifications will provide a more equitable allocation of primary and excess losses across states with differing cost levels. For instance, instead of a uniform split point value of $18,500 for all states, the proposed plan would assign a higher split point value, like $25,000, to a state with above-average claim severity, while a state with below-average claim severity might have a split point value of $15,000. The utilization of state-specific split point values, reflective of individual state cost variations, aims to align the significance given to actual employer loss experiences in the calculation of experience rating modifications across states. This is expected to result in improved and more comparable plan performance in states where claim costs deviate significantly from the national average. Given the considerable disparities in average claim costs among NCCI states, the experience rating modification must mirror these cost variations, similar to how loss costs and rates differ by state. Tailoring the split point to account for these cost differences is a significant stride toward aligning performance across states, resulting in a more precise and predictive experience rating modification compared to uniformly applying a nationwide split point. To respond to fluctuations in claim costs and uphold consistency with other factors influencing experience rating, the split point value is expected to be modified in tandem with the annual loss cost and rate filings for each state. This adaptation will rely on an assessment of yearly shifts in severity between the average loss date during the initial implementation year and the effective year. These changes will affect each state differently. Some businesses will have higher experience modifications, and others will have lower ones. Methodology for State Accident Limitations The state-per-claim accident limitation (SAL) serves to mitigate the impact of significant claims on the experience rating modification, as exceedingly large outlier claims are typically not indicative of future loss patterns. By adopting a state-level approach that considers the 95th percentile of lost-time claims, the SAL is designed to address the most substantial 5% of such claims. The revised definition of the SAL results in lower caps across all states. This adjustment makes experience rating modifications less responsive to exceptionally large outlier claims while still maintaining their ability to predict future loss trends accurately. Who Is Affected? NCCI-governed states include Alaska, Alabama, Arkansas, Arizona, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Kansas, Kentucky, Louisiana, Maryland, Maine, Missouri, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, Nevada, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont and West Virginia. Independent bureau states like North Carolina, Indiana, Michigan, Massachusetts, Minnesota and Wisconsin are presently in the process of evaluating the proposed changes by NCCI and will communicate their adoption decisions once they have made a decision. Other states like New York, Pennsylvania, Delaware, New Jersey and California, which operate with distinct experience rating plans, won’t be affected by these modifications. Organizational Impacts No significant statewide premium impact is expected from the proposed. The overall average adjustment to experience rating modifications in each state is not anticipated as a result of these proposed revisions. The impact on individual employer-level adjustments in experience rating modifications will differ and can be offset by changes in loss occurrences and regular updates to rating criteria. It is projected that experience rating modifications for the majority of employers will undergo changes of less than +/-5%. This means that for some individual employers, their premiums could increase. Conclusion In summary, the proposed alterations to the experience rating modification calculation aim to enhance the performance of the experience rating plan and promote greater consistency across states. These modifications will come into effect for experience rating modifications with rating effective dates on or after each state’s expected loss cost and rate filing effective date, which begins on or after Nov. 1, 2023

  • Land Your Dream Job at Cottingham & Butler: 5 Insider Tips from Our Team

    Written by Bridget McConahay, Talent Acquisition Supervisor Congratulations on your recent (or upcoming) graduation! As you prepare for your exciting new chapter, we know the job search process can feel incredibly overwhelming. But fear not! Here at Cottingham & Butler, we want to help you stand out from the crowd. We sat down with some of our recent new hires, all current college graduates to gather their top tips, specifically geared towards landing your dream role at Cottingham & Butler: Tip 1: Leverage Your Internship Experience Recent graduates emphasize the value of internship experience. Internships provide hands-on experience and develop practical skills. Don't just list your duties; highlight achievements using the STAR method (Situation, Task, Action, Result). If you haven't graduated yet, consider our internship program – it's a great way to gain valuable experience. Tip 2: Tailor Your Resume and Cover Letter One-size-fits-all resumes won't do. Carefully review the job description and highlight the key skills and experiences they seek. Tailor your resume and cover letter to showcase how your background aligns with those requirements. This demonstrates genuine interest and sets you apart. For deeper understanding of our company culture, values, and projects, visit our Careers page. This knowledge will help you craft a targeted application that expresses your enthusiasm for joining our team. Tip 3: Master Networking on LinkedIn Your social media presence matters. Create a complete LinkedIn profile highlighting your passion and growth mindset. Share relevant content, engage in discussions, and connect with company professionals to stay top-of-mind. Maintain a polished and professional online presence. Elevate your LinkedIn profile by sharing insightful content, engaging in relevant discussions, and making meaningful connections. Connect with Cottingham & Butler on LinkedIn to stay updated on opportunities and connect with our team. Tip 4: Practice Makes Perfect Interview preparation is crucial. Research common interview questions specific to your desired role. Additionally, practice answering behavioral questions that begin with "Tell me about a time when..." These questions assess your skills and problem-solving abilities based on past experiences. Tip 5: Follow Up with a Memorable Thank-You A thoughtful thank-you email after your interview is a golden opportunity to stand out. Reiterate your interest and qualifications, referencing a shared interest or conversation you had during the interview. This personalizes your follow-up and leaves a lasting impression. Make your thank-you note concise, professional, and send it within 24 hours to demonstrate promptness and enthusiasm. By following these valuable tips, you'll be well on your way to landing your dream job at Cottingham & Butler. We're always looking for talented individuals to join our team. Visit our Careers page to explore current openings and apply today!

  • On-Demand | Conducting an Effective Motor Vehicle Accident Investigation

    In 2022, the most recent year for which complete data was reported, there were 5,373 fatal crashes involving large trucks in the United States.  As motor carriers and fleet owners, we need to find a methodology to determine how these crashes occurred and learn from this information to develop corrective actions that will prevent these from occurring in the future. We’ll focus on developing a thorough and systematic approach to find the causes and contributing factors and creating a plan going forward to eliminate those causes from our operation. Click here to download the presentation slides.

  • On-Demand | Ergonomic Solutions: Practical Tips for Workplace Improvement

    Ergonomics, or human engineering, is the practice of designing machines, tools, and work environments to optimize human performance and behavior. By tailoring tasks to fit the worker, ergonomics ensures a seamless interaction between individuals and their workstations, promoting productivity and well-being. We’ll cover ergonomic principles, common injuries and risk factors, basic assessment tools, and implementation plans. Don’t miss out on this opportunity to enhance your understanding of ergonomics and equip yourself with valuable tools to promote safety and efficiency in your workplace. Click here to download the presentation slides.

  • Are Captive Insurers Right for You?

    Captive insurance companies, which are established to finance the risk of a parent group or groups and sometimes these groups’ customers, can provide advantages in risk management, insurance savings, wealth transfer, and taxes. They are a form of alternative risk transfer used by major corporations, nonprofit organizations, and medium-sized businesses. How Does a Captive Work? The owners of a group of businesses may decide to retain some of their own risk and form their own insurance company, called a “captive insurer,” instead of purchasing insurance from a third-party carrier. This is an attractive option for companies who find a limited availability of certain types of insurance coverage in the commercial market or find that those coverages will be a significant expense. In some cases, the captive insurer may decide to insure the group’s customers as well. The primary jurisdiction in which the captive insurance company is organized is called a “domicile.” Benefits of Captives Captives can bring many benefits as alternatives to other risk financing plans. Properly structured, captives can bring the following advantages: Reduced cost of risk Cash flow benefits from captive Coverage not available from commercial insurers Direct access to the international market of reinsurers, which can be more flexible Increased bargaining power with commercial insurers (if the captive holds a percentage of insurance) Centralize retained losses spread throughout subsidiaries Cash flow advantages on income taxes—premiums paid to a captive insurer can be tax-deductible, depending on several factors: The transaction is a bona fide insurance transaction under a defensible business plan The captive’s owner is organized such that subsidiaries pay premiums to the captive The captive writes a substantial amount of unrelated business, e.g., employee benefit business Ownership is arranged such that insureds are not the same as shareholders. Is a Captive Right for You? Captives can be valuable strategic risk management tools, but they are not the best approach for every organization. For some risk profiles, they are not feasible, and could ultimately cost more than traditional insurance. If your business is considering setting up a captive insurer, you must first clearly establish the financial and business goals and objectives of the company through effective communication between senior management, including CFO, risk manager, and business unit heads. Together, consider the following aspects of your company: Background and financial goals Actuarial or data issues, including loss data or exposure information needed, insurance company expense loads Reinsurance marketplace potential Tax and regulatory issues Desired captive design Several parameters can assist you in determining whether a captive is a viable option: You must be financially stable and have a good loss history. Captive expenses should be below 20 percent of premium unless there is a compelling reason for a higher ratio. You must be able to demonstrate your ability to pay for claims and secure future losses. You must be able to dedicate considerable attention to the operation of the captive. Feasibility Study Having concluded that a captive may be a good fit, take the following steps to more carefully study the appropriateness of a captive insurer for your organization: Review relevant background information Discuss the financial implications of captive formation Generate projections of expected loss experience Estimate operational expenses associated with the captive to determine premium Determine appropriate capital levels or margin of risk to support the written exposure, considering local legislation Describe qualitative factors including location, ownership, support, or other issues Prepare financial statements with balance sheets and income statements for the captive over five years under different scenarios Compare the captive with the status quo on both financial and non-financial criteria Issues to Consider Consider the following issues when examining captive insurers: Align your investment policy to the assumptions used to set premiums. Consider whether to use the time value of money based on the captive’s assets—for example, letters of credit do not generate investment income, so premiums should not be set considering the time value of money. Consider state or domicile premium taxes, U.S. federal excise taxes, U.S. income tax and 953(d) election (for foreign insurance companies). Expert Assistance Having determined that a captive is right for your organization, seek professionals experienced in actuarial, accounting, tax, and legal issues to help you set it up. They can assist you with the following additional steps: Selecting the Domicile: Select an onshore (within 50 states) or offshore (outside the United States) domicile. Here you must consider the ease of regulation in the area and the quality and quantity of support services. A visit to the domicile may assist. Selecting Partners: Selecting the right risk-sharing partner is critical to the success of the captive. This is the entity responsible for claims, generally a U.S.-licensed and admitted insurance company. The partner could be your current, traditional insurer or you could have time to form a new relationship—the partner will likely have strong opinions on your plan, and may have restrictions or requirements on practices and procedures. Operating a Captive: The captive will be an operating insurance company. It must receive funds immediately and invest them prudently so they are available to pay claims. This can be a source of revenue for the captive, but can also cost the owner substantial sums if improperly managed. Assigning roles and responsibilities and conducting frequent analyses on the captive’s financial health is essential to ensure it is bringing the desired benefits to the organization. We are committed to helping you implement the best risk management solutions for your business. Contact us today for more information.

  • Transformative Experiences: Alex Portwood's Journey From Intern to Industry Leader at Cottingham & Butler

    Where did you attend college, and what was your major/field of study? I completed my degree at St. Ambrose University and majored in Sales & Marketing! How did you first hear about Cottingham & Butler and the intern program? I first heard about Cottingham & Butler from a sales director I met before graduation. He told me that I absolutely had to check out the company and encouraged me to look into the internship program. Describe your experience in the Cottingham & Butler internship program. What did you learn during the program that you still use today in your full-time position? The internship at Cottingham & Butler was my first real corporate job. I grew up on a farm, so I hadn’t been exposed to much as it relates to corporate life or what that meant. I was able to learn from experts in their respective fields and help contribute to real problems the firm had. It was a great experience, good enough that I decided to come back full-time!  I would say something that has helped me tremendously from my internship is the relationships that I created during that 10-week period. What’s your favorite memory from your time as an intern? I think my favorite memories were traveling with the veteran sales folks to business meetings and getting the opportunity to see what the job would actually be like if I were to come on full-time. What do you think the Cottingham & Butler internship program offers that other internships don’t? Cottingham & Butler's internship program truly treats interns as if they're a part of the culture, instead of temporary team members responsible for doing the work that nobody wants to do. The program lets you see where you fit in the company and whether you would be a good asset to the team. What drew you back to Cottingham & Butler after graduation? The people and relationships that I developed and the great opportunity to grow within the organization. Not too many companies do you see the growth or the success that young people have had in this company. How have you seen yourself evolve as a professional at Cottingham & Butler? I went from a college kid who knew nothing about insurance to a top-tier consultant in my specific niche. As an intern, I never would have guessed I'd be sitting where I am today or that I'd have the opportunities that lie ahead of me. What do you love most about your current role? I get to work with fantastic people all over the country and help them solve complex problems, protecting their businesses and property.

  • From Classroom Inspiration to Career Success: Colin Green's Journey at Cottingham & Butler

    Early one morning during his senior year at St. Ambrose University, Colin Green rolled out of bed to attend one of his sales classes. Once seated, he noticed the arrival of two guest speakers—both from Cottingham & Butler—and settled in for their presentation. The rest, Colin says, is history. “At the time, I already had two internships at another insurance brokerage firm and had a job lined up. It was during that class and that presentation that made me think twice about my decision. Ultimately, I decided I wanted to learn more about C&B and what they had to offer.” Colin began his career at Cottingham & Butler as part of the Executive Development Program within the Risk Management Practice. He was tasked with building his expertise—to dig into the world of insurance, learn how to solve problems for clients, and ultimately grow the business. Colin quickly excelled, and in the following years, he achieved impressive sales milestones, consistently surpassing his new business targets. Colin’s early career successes eventually led him to take on a pivotal role as a founding member of Cottingham & Butler’s Madison, Wisconsin, office. Today, he serves as a trusted advisor for clients nationwide and a respected mentor for colleagues across the organization. “Looking back, the growth in our resources, capabilities, clientele, and personnel here in Madison is unimaginable. Cottingham & Butler has always believed in me and our teams’ capabilities.” In addition to his professional accomplishments, Colin treasures the personal opportunities that Cottingham & Butler has provided. It was here that he met his wife, with whom he now shares three beautiful children. “If I were to talk to someone who was considering applying, I’d tell them: just do it. It’s easily the best decision I’ve ever made. If you’re looking for a company that will support you, provide the resources to be successful, give you the runway to be your best, with the opportunity for advancement – this is the place for you.” >> Ready to build your own professional and personal success story? Explore our careers page and see if a role at Cottingham & Butler is the perfect fit for you!

  • Team Cottingham & Butler Goes Over the Edge for United Way

    They faced their fears, conquered a 12-story descent, and most importantly, helped raise funds for the United Way of Dubuque Area Tri-States! We're talking about 26 courageous Cottingham & Butler team members who participated in the local "Over the Edge" event, rappelling off a historical Dubuque building and showcasing not just their bravery but also the incredible spirit of giving that runs deep within our organization. But the impact goes far beyond these individuals’ daring feat, as collectively, Team C&B raised over $46,000 for our community! All funds raised go to UWDATS' Community Impact fund which supports 33 local programs impacting health, education, and financial stability/income.

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